Wondering when your order will arrive? Need to change something about an order you’ve placed? You can review and revise your order so that it’s just the way you want it by visiting Your Account.
If you were unable to find your answer using our Web site’s self-service features, click one of the links to the left to contact our customer service department. We’ll be happy to assist you. Please note:
For security reasons, we can only modify orders or send account information when the request comes from the e-mail address that is associated with your Amazon.com account. We can only read and respond to messages in English.
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Want to check if your ISP or e-mail client is blocking mail from Amazon.com? Try subscribing for a Special Occasion Reminder. If you don’t receive it on the date you specify, you will know that messages from Amazon.com are being blocked or deleted automatically.